Automation built for NZ tradies
Win the job before the other tradie calls back.
Missed calls answered, quotes chased, invoices followed up, paperwork handled — automatically, built around the software you already run.
Fixed pricing · No jargon · NZ-owned · Month to month · Break-fix free
What happens on a missed call
Everything it takes off your plate
Nine jobs that currently land on you at 9pm. Start with the first one for $79, or take the lot.
Missed-call text-back
Instant reply in your business name, so they don't ring the next bloke.
Email auto-reply
Enquiries answered the moment they land, not that evening.
Quote follow-up
Chased on day 2 and day 7. Stops the second they reply.
Invoice chasing
Polite reminders through Xero until you're actually paid.
Every enquiry in one place
Nothing lost between texts, emails and the notebook in the ute.
Job scheduling
Bookings sorted without the back-and-forth texting.
Customer updates
They know when you're coming, so nobody rings to ask.
Compliance paperwork
Filled in and filed automatically instead of on a Sunday.
Monthly reporting
What came in, what got won, what it's actually saving you.
Harvard Business Review looked at 1.25 million enquiries: contact within the hour made a business nearly 7× more likely to reach the customer. Xero puts the average NZ wait to get paid at 24.1 days, plus 4.7 days late on top.
Pricing
Fixed prices, +GST. The free review works out which one fits — not what it costs.
Missed-Call Text-Back
Every missed call gets an instant text in your business name, different message after hours, replies come straight to you. Keeps your existing number.
Fast-Response
Everything above, plus email auto-reply, automatic quote follow-up, Xero invoice chasing and every enquiry in one place.
Full Setup
Everything above, plus job scheduling, customer updates, compliance paperwork and monthly reporting. That's the total, not on top.
What's included, plainly. One business number, one location. Up to 200 texts a month, then 25c each. Message wording set up with you and changed whenever you want. Up to an hour of tweaks a month. Support by text or email, weekdays. Multi-crew outfits on SimPRO or Fergus are a custom build, quoted after the review. Extra numbers, locations or brand-new automations quoted separately. Break-fix is free and always will be — if it stops working, that's on me.
Questions
Do I have to change my number?
No. Calls ring your phone exactly as they do now. The text only fires when nobody picks up — and never if you answer.
Will it text people at 11pm?
It knows your hours. After hours the message changes — it doesn't promise an instant answer, it says you'll come back to them first thing.
Why not an AI that answers the phone?
Plenty will sell you one. The trade-off is a machine talking to your customer first, and if it mishears the job that's your reputation, not the software's. Torque AI never speaks to your customers — it sends a text and gets out of the way.
Do I need to buy new software?
Usually no — it's built around what you already run. If something genuinely needs adding it's typically a $20–50/month tool, and you'll see the maths on why it pays for itself first.
What actually happens after I book?
A 20-minute call about how a job runs from first enquiry to final invoice. I tell you where the hours are leaking and what I'd automate first. If there's nothing worth fixing, I'll say so.
How do I get out?
Month to month. Tell me and it stops at the end of the month. No minimum term, no exit fee.
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